Project Overview – What Happens from Start to Finish

It can be overwhelming with so many trades and deadlines on a project to coordinate and juggle.

While there are many steps between the initial concept and the physical millwork installed, we take it one step at a time with you.

Learn about our approach to delivering quality millwork that’s on time, on budget, and hassle free.

You can click on each image below to read more about each step.


Getting Started

The Estimate

How much will this cost?

You have a budget and timeline to meet and quality expectations. We provide clear inclusive quotations highlighting any options requested, like alternative materials, safeguarding your project’s success.

While we bid-tender jobs to general contractors using BuildWorks, we also work directly with contractors, facility managers, and business owners.

The Approval

Let’s get started

Once you’ve reviewed the quote, we need your approval (email, a purchase order, letter of intent or contract) so we can roll up our sleeves and start!

Show Drawings

This is what it’ll look like

Shop drawings detail the materials, measurements and components being built. You, or the design professional, review and approve. This ensures all the little details are ironed out before material is cut, saving a lot of money and time later on.

The Build

Materials Arrive

Start the machines

Materials are ordered and placed in our climate-controlled holding area. Some specialty material comes from the US and as far away as Italy, taking weeks. But don’t worry, we’re doing all the scheduling, so you can focus on other things.


Creating some dust

Actually, our dust-collection system takes care of most of the dust. Sheet goods are cut on our computer controlled beam saw. The machine’s accuracy ensures pieces are precisely cut with optimization, all saving you money.


All together now

As your pieces are cut, they’re labeled with the project details and placed on a job cart. The job carts ensure all your pieces are together for manufacturing.


Finishing touches

Exposed edges and shelves are edged with PVC, ABS, laminate, or hardwood using an Edgebander machine for a great looking product.


Holes in one

Your millwork components move to the CNC machine centre where holes for hinges, shelf pins, assembly dowels, and locks are created. This machine is super accurate, ensuring all the pieces go together precisely in assembly.


It’s coming together

Cabinet pieces are put together using dowels and glue, are clamped and backs are screwed on. Door fronts are added, drawers are assembled and placed inside.


More than just boxes

Custom items, anything not resembling a box, require a different manufacturing process and go to our highly trained specialized journeyman cabinet maker. These items include receptions, window sills, door frames, display units, boardroom tables, counter tops, wall paneling, and unique features.

Quality Control

Checking 1, 2, 3

We build to AWMAC standards and have done so for over 20 years, even when not specified. This ensures you get the best possible product with well built millwork that will stand the test of time. Here’s just a few of our checks, with most achieved by our building process.

  • review for any scratches or chips
  • test for flushness of edging – don’t want anything catching on edges
  • check the hardware is working properly – drawer slides, hinges, and locks
  • ensure gaps between doors are equal and within tolerance
  • ensure flushness of all joinery
  • check for overall aesthetics – matching grains and colours

The Delivery


There it goes

An itemized shipping list with final placement rooms is included. This ensures all pieces are shipped and unloaded to the correct place. This greatly reduces time delays for missed or misplaced items. To reduce transit damage, all cabinets are wrapped separately and counter tops are cleated to protect edges and seaming.


The bill

Once the millwork is shipped to you, we email your invoice along with any supporting documentation.


We service what we sell

Our millwork has a two-year guarantee against defects in workmanship and materials – above the one-year industry standard. If there’s a product issue, we’ll sort it out!

Your project can be inspected for adherence to AWMAC standards, ensuring you receive what you specified. This is through the AWMAC quality assurance Guarantee and Inspection Service (GIS) program. As a proud AWMAC member, we are able to provide this option at the time of the estimate.

Care & Clean of Millwork

It’ll last a long, long time

Our products are built to last. With proper cleaning and care, they’ll last for years. We have an in-depth document showing how to clean and care for all the components of your millwork, found on